How does hilton hotel in Dubai improve their employee cultural Research Proposal

How does hilton hotel in Dubai improve their employee cultural diversity to meet the needs of their customers - Research Proposal Example It is paramount for the company to consider cultural diversity among its employees to as to meet the needs of the customers that they serve (Trompenaars and Wooliams, 2003).. Dubai is one of the cities found in the United Arab Emirates, one of the youngest countries in the world. The city itself is cosmopolitan due to its high levels of expatriate migration, and a center for booming business. In this respect, managers in organizations operating within the city have to be careful how they go about addressing the different cultures of their employees (Scullion and Collings, 2006). This is because the employees themselves are likely to have varying cultural differences and needs (Harvey and Allard, 2005). The Dubai Hilton employs people from all walks of life who come to the city as immigrant workers. Multi-cultural employees normally bring a variety of perspectives, backgrounds, values, styles and beliefs within an organization (Tayeb, 2003). These differences must be treated as assets my managers if they want to gain from their employees (Tanke, 2001). One industry that can make major gains from cultural diversity is the hospitality industry, like the one under which the Dubai Hilton operates. Evidence shows that cultural diversity, when it is addressed appropriately, has the ability to influence productivity and thus fulfill most of the needs of the customers (Cox, 2001). The aim of this research study is to find out how the Hilton Hotel in Dubai improves their employee cultural diversity to meet the needs of their customers. This study is relevant since the hotel operates within a highly multi-cultural setting and its workforce is therefore culturally diverse. The objectives of this research paper are: Most societies in the world today have different cultural practices, values and beliefs. In this age of globalization, many people from these different backgrounds normally come